Privacy Policy

Information We Collect

We collect personal information that you provide to us when requesting a vehicle, contacting us, or completing a reservation request. This may include your name, phone number, email address, pickup and drop-off location, and any other information needed to coordinate a rental.

We may also collect basic technical and browsing information such as your device type, browser type, IP address, and general usage analytics when you visit our website.

How We Use Your Information

We use the information we collect to:

• Process your reservation or service request
• Communicate with you regarding availability, pricing, and booking details
• Connect you with an independent rental provider to complete your reservation
• Generate a temporary reservation reference number for tracking and coordination
• Improve our website, services, and customer support

By submitting your contact information, you authorize us and our rental partners to contact you via phone, SMS, or email for the purpose of confirming availability, pricing, and completing your reservation. We do not sell your personal information.

Information Sharing

We may share your information with trusted third-party rental providers who require your details to complete your booking or respond to your inquiry. These providers may contact you directly to confirm your reservation and offer their services.

Each provider is responsible for their own terms, conditions, and privacy practices. We do not share your information with unrelated marketers or advertisers and we do not sell your personal data.

Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to improve website performance, analyze traffic, and enhance your user experience. These technologies help us understand how visitors use our site so we can provide better services.

You can choose to disable cookies through your browser settings, though this may affect certain features or functionality of our website.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill your reservation or service request
• Provide customer support and respond to inquiries
• Comply with legal, regulatory, or operational requirements

When personal information is no longer needed for these purposes, we take reasonable steps to securely delete, anonymize, or otherwise remove identifying details.

Data Security

We use commercially reasonable safeguards to protect your personal information, including technical, administrative, and physical measures designed to secure the data we store and transmit. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which can include:

• Requesting access to the personal information we hold about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of your personal information, subject to legal obligations
• Objecting to or requesting restrictions on certain processing
• Opting out of marketing communications

To exercise these rights or submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before responding to your request.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take reasonable steps to delete that information as soon as possible.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the effective date at the top or bottom of this page. Your continued use of our services after any updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

info@flyocarCruise.com

+1-(833) 225-0394